CAN YOU SHIP MY ORDER?
Of course! We ship to all 50 US states and it's major territories. And actually, ALL orders placed online will be shipped from our fulfillment center once received. Please review all shipping information carefully (READ: Hawaiian street names aren't always the easiest for us to guess!). Upon placing your order, a confirmation page will display your order number. You'll receive a little love note from us in your inbox once your order has been confirmed!
HOW MUCH WILL IT COST TO SHIP MY ORDER?
Shipping is $5 flat rate for all orders everywhere in the United States! For all international orders, please email us at email@example.com to get a quote on shipping. Thank you!
HOW SOON WILL I RECEIVE MY ORDER?
Please allow up to 10 business days for all orders to be packed, shipped and received. Tracking information will be emailed to you once your order has been updated!
DO YOU OFFER IN-STORE PICK UP?
We no longer offer in-store pick up as our warehouse is located away from the boutique(s) and our online inventory is completely separate from our in-store inventory.
Yay for more space and more product!
WHAT FORMS OF PAYMENT DO YOU TAKE?
We accept all major credit cards: Visa, MasterCard, American Express, Discover, JCB and PayPal. We do not accept Eden in Love gift certificates or gift cards online at this time.
CAN I CANCEL MY ORDER?
We get it, life happens! We will work with each customer to ensure they're 100% happy with their order on a case-by-case basis. If you have any changes or request to cancel your order, please email us at firstname.lastname@example.org.
WHAT DO YOU DO ABOUT RETURNS & EXCHANGES?
Returns and exchanges are happily made for all regular priced clothing items within 30 days of purchase. All non-clothing items are a final sale.
If you are unhappy with your purchase and would like a refund, please send us an email at email@example.com and we'll go ahead and help you!
You may return or exchange clothing pieces at any of our locations for store credit or exchange only. No cash or credit card refunds.
WHAT HAPPENS IF MY ITEM IS DAMAGED?
Eek! So sorry about the damage. We will work with each customer to ensure they're 100% happy with their order on a case-by-case basis. Please email us stat at firstname.lastname@example.org and we'll send you a new one pronto!
More questions? No problem!
Email us anytime: email@example.com or fill out our contact us form here.